Privacy policy
Information on the processing of personal data when using this website in accordance with Articles 12 and 13 GDPR.
1. Controller
HEG Hamburger Export Großhandels GmbH
Am Gewerbepark 3
17373 Ueckermünde
Germany
Telephone: +49 39771 53344-0
E-Mail: contact@h-e-g.eu
2. Accessing this website and server log files
When you access this website, the web server processes technical connection data required to deliver the site securely: IP address, date and time of access, requested address and file, amount of data transferred, referrer URL, browser type and version, operating system and access status.
Processing is necessary to provide the website, ensure stability and security, and investigate misuse. The legal basis is Article 6(1)(f) GDPR. Our legitimate interests are the secure and reliable operation of the website and the protection of our systems. Log data is not combined with other data sources and is deleted or anonymised once it is no longer required for these purposes, unless a security incident requires longer storage.
3. Hosting and recipients
The website is operated on IT systems used by us or by a hosting provider acting on our behalf. The provider may receive the technical data described above as a processor under Article 28 GDPR. We disclose personal data to other recipients only where this is legally permitted or required.
4. Contact by email or telephone
If you contact us, we process the information you provide and your contact details to handle your request. The legal basis is Article 6(1)(b) GDPR for enquiries relating to a contract or pre-contractual measures and otherwise Article 6(1)(f) GDPR based on our legitimate interest in responding to enquiries. We delete the data when the request has been conclusively resolved, unless statutory retention obligations or the establishment, exercise or defence of legal claims require longer storage.
5. Cookies, analytics and external services
This website currently does not use cookies, analytics or marketing tools, externally hosted fonts, embedded maps, social-media plugins, or comparable third-party services. No consent-management banner is therefore required in the current version. If the website’s functionality changes, this policy and any required consent mechanism will be updated before the change goes live.
6. Data transfers to third countries
No transfer of personal data to countries outside the European Economic Area is intended through the operation of this website.
7. Your rights
Subject to the applicable legal requirements, you have the right of access (Article 15 GDPR), rectification (Article 16), erasure (Article 17), restriction of processing (Article 18), data portability (Article 20), and objection (Article 21). Where processing is based on consent, you may withdraw it at any time with effect for the future (Article 7(3)). You also have the right to lodge a complaint with a data-protection supervisory authority (Article 77).
You may object at any time, on grounds relating to your particular situation, to processing based on Article 6(1)(f) GDPR. We will then cease processing unless we demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.
8. Competent supervisory authority
Der Landesbeauftragte für Datenschutz und Informationsfreiheit Mecklenburg-Vorpommern
Werderstraße 74a
19055 Schwerin
E-Mail: info@datenschutz-mv.de
www.datenschutz-mv.de
9. Automated decision-making
Automated decision-making, including profiling, does not take place through this website.
10. Changes to this policy
We update this privacy policy when legal requirements or the website’s data processing change.
Last updated: August 2026